FAQ (Frequently Asked Questions)

What is Miniso?
MINISO is a is a Global franchise variety store chain that specializes in household and consumer goods including cosmetics, stationery, toys, and kitchenware.
What are your business hours?
We are open from 10 am - 10 pm daily, however, our website will be operated 24 hours
Where is your store located?
Our store is located in Aman Hills shopping complex, One City shopping complex and KB Sentral shopping complex.Click here to view our store locations
How do I purchase online?
On the main page, you may go to our shop page to view our catalogs in various of category, simply just click to add to cart.Once your desired item are inserted in the shopping cart, you may click checkout to go to the invoice detail to view the total price and fill in the required information in the billing form.Lastly, you may proceed to payments.Click here to start purchasing
What is the delivery charge rate and how long does it takes to deliver my order?
Our rate is flat $8.50 (inc. packaging).It is to be delivered to your doorstep within 1-5 working days upon order time.Click here view our delivery policy.
What are my payment method options?
We offers you a Visa/Master card payment method with a secure payment portal provided by our local bank.
How do I track the delivery?
You may track you order status at the "Track your order page" or in your account page (for registered user) and fill up the order number and email address.Click here to go to order tracking page
How safe is my purchase from the website?
You may visit to Baiduri’s Secure Online Payment Service FAQ (https://www.baiduri.com.bn/secure_online_payment.htm)